Yearly Letter

Climbing Gym Rules

Membership

• Membership is personal.
• If multiple members enter through the back door outside opening hours, each person must use their own key in the reader. No outsiders are allowed in.
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Membership and Monhtly Subscriptions

Annual memberships renew automatically. If you do not wish to continue, cancel your membership at least one month before the start of the next billing period. 1, 3, and 6-month subscriptioins are fixed-term and do not renew automatically.

Memberships and Monthly Subscriptions cannot be transferred to another person.

Annual memberships can only be paid with employer´s wellness benefits for the first payment, not during the billing period.
Validity of multi-passes and gift cards

The validity of multi-passes is fixed-term; the 5-visit pass is valid for 6 months, and the 10-visit pass and gift card are valid for 12 months from the date of purchase. If a card is about to expire or has expired, we can restore or extend its validity for one month for a €10 service fee. In addition, a multi-pass can be transferred to another person for a justified reason, such as relocation or illness. A €10 service fee will also be charged for this. Payment is made on-site, where we will also adjust the validity period or transfer the product to another person. The other person must also be registered.
Opening Hours

• Mon-Fri 12:00-20:00
• Sat-Sun 10:00-20:00
• During opening hours, enter through the front door and check in using the mobile app. If you forget your phone, ask the cashier for help with the keycard.

Yoga Classes

• Yoga classes may run until 9 pm. Please note the following when entering through the back door:
  • Loud talking, noise, and other disturbances near the back door, in the warm-up area, or in the gym will be heard directly in the yoga room.
  • During yoga classes, please avoid staying in the aforementioned areas and making noise.
  • There is a sign next to the yoga room door indicating when a class is in progress.
  • Outside of opening hours, please listen to music with headphones.

Membership and Passes

• Annual memberships automatically renew. If you do not wish to continue, cancel your membership at least one month before the start of the next billing period. 1, 3, and 6-month passes are fixed-term and do not renew automatically. Annual memberships can only be paid for with exercise benefits for the first payment, not during the billing period.

General Rules

• Respect for others: Treat others with respect and appreciation. Adjust your voice level to ensure everyone can enjoy the facilities. Do not run or shout in the center, especially not on the mats under the climbing areas.

  Safety first: Do not participate if you are sick, under the influence of alcohol, drugs, or strong medication. Understand that you are responsible for your own safety and well-being. Ensure that you have adequate insurance coverage for my activities. We recommend purchasing insurance for your own protection.

  Understanding the risks: Understand that there are inherent risks associated with these activities, especially climbing, and kindly follow all safety instructions and rules. If you feel that any instructions are unclear or insufficient, ask for clarification. Our staff is happy to help.

  Liability: The facility is not liable for any personal or property damage if the damage is caused by the customer's own intentional or negligent actions.

  Dressing: Change clothes in the locker rooms. Always work out with clothes on (training without a shirt is not allowed in common areas).

Climbing with Children

• Children under 12 must always climb under the supervision of a guardian.
• Children over 12 can register independently with their own information.
• Children must not be left alone in the facilities.
• For safety reasons, avoid staying with children in the weightlifting area.
• Children should not be left unattended in the warm-up area.
• Ensure that children do not run on the climbing area mats.
• Climbing without shoes is not allowed.

Weightlifting Area

• The gym is only accessible to annual members.
• A maximum of 4 people can train in the weightlifting area at a time.
• Clean the equipment you use after training and leave the gym tidy.

Parking

• Cars and bicycles must be parked in the parking area in the front yard.

Dogs

• We love dogs, but we also consider people with allergies and those who are afraid of dogs.
• Trained and friendly dogs are welcome on a case-by-case basis. However, please always check with customer service first.
• Dogs must not be allowed on the climbing mats or in the warm-up area.
• Dogs must be leashed to the steel door near the back door (customer service will provide instructions if needed).
• Unfortunately, dogs cannot be brought into the facilities during yoga classes.

Safety

• If you lose your keycard, please report it to customer service immediately.
• If you train alone, keep your phone nearby in case of emergency.
• In an emergency, the exit is also located at the front door. Call 112 -Address: Suosiolantie 5, 96320 Rovaniemi.
• Provide first aid and prevent further damage.
• First aid supplies can be found under the counter, on the toilet side.

Warm-up and Stretching

• Remember to warm up and stretch thoroughly before climbing, as this reduces the risk of injury.

Enjoy safe climbing!